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PSM I · Domain 2

Developing People and Teams practice questions

Developing People and Teams is worth 23% of the PSM I exam — the lightest of the 3 domains. How Scrum Teams self-manage, and how a Scrum Master facilitates and coaches rather than directs. Weight approximates the share of the focus area competencies. 6 fully worked examples are further down this page, answers included.

Exam weight
23%
the lightest of the 3 domains
Questions
88
across 2 topics
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5/day
a free account allows 10 a day
Explanations
Every option
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6 sample Developing People and Teams questions, fully explained

Questions from the PSM I bank mapped to domain 2, with the answer key and the reasoning behind every option. None of them repeat the examples on the main PSM I practice page.

Question 1Developing People and Teams

During a Sprint, who decides which Developer works on which item in the Sprint Backlog?

Choose one.

  • a
    The Scrum Master, who balances the load

    The Scrum Master serves and coaches the team. Allocating work would take a self-management decision away from the Developers.

  • b
    The Product Owner, who knows the priorities

    The Product Owner orders the Product Backlog, but does not allocate Sprint work to individual Developers.

  • c
    The Developers, among themselves Correct

    Who does what is decided inside the team. The Sprint Backlog is a plan by and for the Developers.

  • d
    The team's most senior Developer

    There are no hierarchies within a Scrum Team, so seniority gives no one the right to allocate work.

The concept

A self-managing team decides internally who does what; the Sprint Backlog belongs to the Developers.

Why that’s the answer

The Scrum Guide says the team decides internally who does what, when and how, and calls the Sprint Backlog a plan by and for the Developers. Allocation by the Scrum Master, the Product Owner or a senior Developer would put a person above the team's collective decision, which conflicts with self-management and with the rule that a Scrum Team has no hierarchies.

How to reason it out
  1. Identify the decision: who works on which Sprint Backlog item.
  2. Recall that this is one of the "who, when, how" decisions made inside the team.
  3. Reject options that give the decision to one person, whatever their accountability or seniority.

Exam tip: Nobody assigns Sprint work to the Developers; they decide it together.

PSM I Self-Managing Teams: Who Decides What in a Scrum Team — the lesson that teaches this.

Question 2Developing People and Teams

The only Developer with database skills will be away for the second week of the Sprint, and two Sprint Backlog items need database changes. Which response reflects a self-managing team?

Choose one.

  • a
    The Scrum Master reassigns the database items to the most experienced remaining Developer

    Reassignment by the Scrum Master takes the "who does what" decision away from the Developers.

  • b
    The Product Owner chooses which remaining Developer will pick up the database items

    The Product Owner orders the Product Backlog but does not allocate Sprint work to individuals.

  • c
    The Developers ask their line manager to choose a specialist and assign the database items

    Handing the allocation decision to a line manager moves it outside the team, which is the opposite of self-management.

  • d
    The Developers agree how to cover the database work, sharing or learning skills as needed Correct

    A self-managing, cross-functional team decides who does what and shares or acquires the skills the work needs.

The concept

Self-managing teams decide who does what, and the Guide expects them to share or acquire skills as needed.

Why that’s the answer

The Scrum Guide describes Scrum as engaging people who together have the skills to do the work and who share or acquire skills as needed, and it says the team decides internally who does what. So the Developers plan how to cover the gap themselves. The tempting options all sound responsible, but each hands the allocation to someone outside the team's collective decision: the Scrum Master, the Product Owner or a line manager.

How to reason it out
  1. Identify the decision being made: who will do the database work.
  2. Recall that "who does what" is decided inside the team.
  3. Recall that the Guide expects skills to be shared or acquired as needed.
  4. Reject options where one person outside that collective decision allocates the work.

Exam tip: A skills gap is solved by the team deciding together, not by someone assigning the work.

PSM I Self-Managing Teams: Who Decides What in a Scrum Team — the lesson that teaches this.

Question 3Developing People and Teams

A new Scrum Master finds that the Developers wait each morning for someone to hand out tasks, as the previous Scrum Master used to do. What should she do?

Choose one.

  • a
    Coach the Developers to choose and coordinate their own work Correct

    The Guide makes coaching team members in self-management part of how the Scrum Master serves the Scrum Team.

  • b
    Keep handing out tasks until the Developers gain experience

    Continuing to allocate tasks keeps the team dependent and leaves the "who does what" decision outside the Developers.

  • c
    Ask the Product Owner to hand out the tasks during the Sprint

    Moving the allocation to the Product Owner just changes who directs the team; it does not build self-management.

  • d
    Name the most senior Developer to hand out tasks from now on

    Creating a task-allocating lead adds a hierarchy inside the Scrum Team, which the Guide says it does not have.

The concept

The Scrum Master serves the team by coaching its members in self-management, not by directing their work.

Why that’s the answer

Among the ways the Scrum Master serves the Scrum Team, the Scrum Guide lists coaching the team members in self-management and cross-functionality. A team used to being given tasks needs to learn to plan and coordinate its own work. Each distractor keeps someone in a directing position: the Scrum Master, the Product Owner, or a new lead inside the team.

How to reason it out
  1. Notice the habit: someone outside the Developers' collective decision allocates their work.
  2. Recall the Scrum Master's service of coaching self-management.
  3. Reject options that only replace one director with another.

Exam tip: The Scrum Master builds self-management by coaching it, not by doing the team's planning for it.

PSM I Self-Managing Teams: Who Decides What in a Scrum Team — the lesson that teaches this.

Question 4Developing People and Teams

According to the Scrum Guide, which accountability includes coaching the team members in self-management and cross-functionality?

Choose one.

  • a
    The Scrum Master Correct

    The Scrum Guide lists this coaching among the ways the Scrum Master serves the Scrum Team.

  • b
    The Product Owner

    The Product Owner is accountable for maximizing product value and for Product Backlog management, not for coaching the team.

  • c
    The Developers

    Developers hold each other accountable as professionals, but coaching self-management is listed under the Scrum Master.

  • d
    The line manager

    The Scrum Guide defines no line manager accountability; it names only the Scrum Master, Product Owner and Developers.

The concept

Coaching team members in self-management and cross-functionality is one of the Scrum Master's services to the Scrum Team.

Why that’s the answer

The Scrum Master section of the Scrum Guide lists how the Scrum Master serves the Scrum Team, starting with coaching the team members in self-management and cross-functionality. The Product Owner's accountability is product value and the Product Backlog, the Developers' is the Sprint plan, quality and adapting toward the Sprint Goal, and a line manager is not a Scrum accountability at all.

How to reason it out
  1. Recall the three accountabilities in the Scrum Guide.
  2. Recall which one lists services to the Scrum Team.
  3. Match coaching in self-management to the Scrum Master.

Exam tip: Scrum Master: coaches the team in self-management and cross-functionality.

PSM I Self-Managing Teams: Who Decides What in a Scrum Team — the lesson that teaches this.

Question 5Developing People and Teams

Two Developers disagree about which testing framework to use for a Sprint Backlog item, and the discussion has stalled. Who should make the decision?

Choose one.

  • a
    The Developers, with the Scrum Master's help if needed Correct

    How the work is done is the Developers' decision. The Scrum Master can facilitate, but does not decide for them.

  • b
    The Scrum Master, so the Sprint is not held up further

    Deciding for the team would take a "how" decision away from the Developers, even if it saved time.

  • c
    The Product Owner, because the choice affects the product

    The Product Owner owns value and ordering. How to build and test an item is the Developers' call.

  • d
    An architecture group outside the team, as the technical authority

    No one outside the Developers tells them how to turn Product Backlog items into Increments of value.

The concept

Decisions about how to do the work stay with the Developers; others may advise or facilitate.

Why that’s the answer

The Scrum Guide says the Developers alone decide how to turn Product Backlog items into Increments, and that the team decides internally how work is done. A stalled discussion is a reason for the Scrum Master to help the Developers reach a decision, not to take it over. The Product Owner and outside groups can be consulted, but neither owns the technical choice.

How to reason it out
  1. Classify the decision: it is about how to do the work.
  2. Recall that "how" belongs to the Developers.
  3. Separate helping the decision happen (facilitation) from making it.

Exam tip: The Developers own "how"; the Scrum Master helps them decide, never decides for them.

PSM I Self-Managing Teams: Who Decides What in a Scrum Team — the lesson that teaches this.

Question 6Developing People and Teams

One Developer keeps choosing the easiest Sprint Backlog items, leaving the hardest ones for others, and the Sprint Goal is now at risk. What is the best first step?

Choose one.

  • a
    The Scrum Master reassigns the remaining items so the work is balanced

    Reassignment by the Scrum Master removes a self-management decision from the team and does not address the behaviour.

  • b
    The Developers raise it among themselves now and rebalance the work Correct

    The Guide makes Developers accountable for holding each other accountable as professionals and for adapting their plan toward the Sprint Goal.

  • c
    The Product Owner reports the Developer's behaviour to the line manager

    Escalating outside the team skips the Developers' own accountability to hold each other accountable.

  • d
    The Developers wait and raise it at the next Sprint Retrospective

    The Retrospective is a good place to improve how they work, but the Sprint Goal is at risk now and the plan needs adapting now.

The concept

Developers hold each other accountable as professionals and adapt their plan toward the Sprint Goal.

Why that’s the answer

Two of the Developers' accountabilities in the Scrum Guide apply here: holding each other accountable as professionals, and adapting their plan each day toward the Sprint Goal. So the first step is for the team to address it among themselves straight away. Waiting for the Retrospective is the tempting answer because interactions are inspected there, but it lets the Sprint Goal slip in the meantime. Reassignment or escalation by others takes the problem out of the team's hands.

How to reason it out
  1. Identify whose accountability covers a teammate's behaviour: the Developers' own.
  2. Note the time pressure: the Sprint Goal is at risk during this Sprint.
  3. Prefer the response the team can act on now, inside the team.

Exam tip: Self-managing Developers deal with each other's conduct directly; they do not wait to be managed.

PSM I Self-Managing Teams: Who Decides What in a Scrum Team — the lesson that teaches this.

What PSM I domain 2 tests, topic by topic

The official exam guide breaks Developing People and Teams into 2 topics. The question bank follows the same split, so a weak topic shows up as a cluster of misses you can go back and read.

Published PSM I practice questions per topic in Developing People and Teams
TopicWhat it coversQuestions
Self-managing teamsOfficial PSM I focus area (Professional Scrum Competencies): Self-Managing Teams. Scrum Guide 2020: Scrum Team (self-managing, cross-functional), Scrum Master (serving the Scrum Team).43
Facilitation and coachingOfficial PSM I focus area (Professional Scrum Competencies): Facilitation; Coaching. Scrum Guide 2020: Scrum Master (serving the Scrum Team, the Product Owner and the organization).45
Total88

Revise Developing People and Teams before you drill it

Other PSM I domains

Developing People and Teams: your questions

Developing People and Teams is domain 2 of the PSM I exam guide and carries 23% of the scored content — the lightest of the 3 domains. On a 80-question paper that works out to roughly 18 questions, though Scrum.org does not publish an exact per-domain count and individual exam forms vary.

Source

The domain weight and topic list on this page come from the official PSM I exam guide.