Thousands of existing files in SharePoint contain passport numbers. Nobody plans to open or edit them, but the compliance team wants them labeled Confidential. What should the admin configure?
Choose one.
Sensitivity labels can be applied manually, by default, by required (mandatory) labeling, by client-side auto-labeling in Office apps, or by service-side auto-labeling policies.
The deciding detail is that nobody will open the files. Every client-side option (auto-labeling in the label for Office apps, default labels, mandatory labeling) only acts when a user creates, edits or saves a document. A service-side auto-labeling policy runs in SharePoint and OneDrive (and Exchange for mail in transit), finds content that matches sensitive information types and applies the label without user involvement.
- Notice the files are at rest and won't be edited.
- Separate client-side methods (need a user in the app) from service-side policies.
- Match the requirement to service-side auto-labeling for SharePoint and OneDrive.
Exam tip: Files at rest that nobody opens need a service-side auto-labeling policy.
AB-900 Microsoft Purview and Copilot Data Security: Sensitivity Labels, DLP, Retention and Responsible AI — the lesson that teaches this.