A company connected IAM Identity Center to Microsoft Entra ID as an external identity provider using SAML 2.0 and assigned an Entra ID group named Platform-Admins to a permission set in six accounts. Existing members sign in successfully. Engineers added to the Entra ID group this week are authenticated by Entra ID but then receive an error from Identity Center and see no accounts. What should a solutions architect do to fix this with the least ongoing effort?
Choose one.
With an external IdP, Identity Center authorises only users and groups that exist in its identity store; SCIM keeps that store in sync.
Authentication at Entra ID succeeds, but Identity Center cannot match the incoming assertion to a user, because new joiners were never provisioned into its identity store. Identity Center has no just-in-time provisioning from SAML. Enabling SCIM automatic provisioning from Entra ID creates the users and their group memberships and removes them when they leave. Manual creation works once but adds effort for every change; re-assigning permission sets or adding SAML attributes does not create identities.
- Note the symptom: the IdP authenticates the user, Identity Center rejects them.
- Recall that Identity Center needs a matching user in its identity store and does not create one from SAML.
- Choose the mechanism that keeps users and groups in sync automatically: SCIM.
- Discard one-off manual fixes when the constraint is least ongoing effort.
Exam tip: No SCIM, no new users: Identity Center does not provision just in time from a SAML assertion.
SAP-C03 Identity Security Architecture: Identity Center Federation, Cognito, EKS Pod Identity, Least Privilege, ABAC and Data Perimeters — the lesson that teaches this.