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Infrastructure

CompTIA Tech+ (FC0-U71): Computing Devices, Internal Components and Storage Types

14 min readFC0-U71 · InfrastructureUpdated

Computing devices are the hardware people use every day — phones, laptops, servers, headsets and smart-home gadgets — and each is built from the same internal parts (a motherboard, firmware, CPU, GPU, RAM, a network card and storage). This CompTIA Tech+ lesson covers objectives 2.1, 2.2 and 2.3: what each common device is for, what each internal component does, and how storage types compare, from volatile RAM to HDDs, SSDs, NVMe, flash drives, NAS and cloud storage.

What you’ll learn
  • Match smartphones, tablets, e-readers, laptops, workstations, servers and gaming consoles to the jobs they are built for.
  • Distinguish virtual reality from augmented reality and identify what each IoT and smart-home device does.
  • Explain the role of the motherboard, BIOS/UEFI firmware, CPU, GPU, RAM and NIC, and diagnose which one limits a given symptom.
  • Compare wired and wireless NICs, and onboard components with expansion cards.
  • Compare volatile and non-volatile memory, including RAM and ROM.
  • Choose between HDD, SSD, NVMe, optical, flash, NAS, file server and cloud storage for a stated requirement.

Smartphones, tablets, e-readers and laptops

Each portable device is built around one main job, and the right choice is the device whose design fits that job. A smartphone is a pocket computer with a cellular connection for calls, messaging, apps, a camera and GPS. A tablet has a larger touch screen for browsing, video, drawing and light work, but usually no built-in keyboard. An e-reader does one thing well: it shows books on an E Ink (electronic paper) screen that reflects light like paper, so it reads comfortably in sunlight, causes little glare and draws power mainly when the page changes, which gives battery life measured in weeks. A laptop is a full computer in a folding case, with a built-in keyboard and touchpad, running a desktop operating system and full desktop applications.

DeviceBuilt forTrade-off
SmartphoneCalls, messaging, apps, photos, navigation anywhereSmall screen, no physical keyboard
TabletTouch browsing, video, reading, drawingGlossy backlit screen; mobile OS and apps rather than full desktop software
E-readerLong reading sessionsSingle purpose; slow, usually greyscale screen
LaptopFull desktop applications on the moveHeavier, shorter battery life than an e-reader

When a scenario lists requirements, match each requirement to the design feature in the table that delivers it, and check the trade-off column for the one that rules a device out.

Workstations, servers and gaming consoles

A workstation is a high-performance computer used by one person at a desk for demanding work such as video editing, 3D modelling, engineering or data analysis. It typically has a powerful multi-core CPU, a lot of RAM, a dedicated GPU and fast storage. A server is a computer whose job is to provide services to many other computers (its clients) over a network: sharing files, hosting websites or email, running databases or printing. Servers are usually built for reliability — redundant power supplies and drives, remote management — and often sit in a rack with no one working at them directly.

The difference is the role, not the raw power: a machine counts as a workstation or a server by who uses it and how (one person at the keyboard versus many clients over the network), whatever its specification. A gaming console is a specialised computer for playing games and streaming media on a TV. It has a strong GPU but runs a closed platform: you install the manufacturer's approved games and apps, not general desktop software.

Virtual reality vs augmented reality

Virtual reality (VR) replaces what the user sees with a fully simulated world; augmented reality (AR) keeps the real world in view and overlays digital objects on top of it. A VR system uses a closed headset with motion tracking and controllers, so the room disappears — useful for simulators (a training cockpit), immersive games and virtual tours. An AR system uses a phone or tablet camera, smart glasses or a see-through headset, so digital content appears on a live view of the real surroundings — navigation arrows on the street, furniture previewed in your living room, repair instructions over a machine.

Virtual realityAugmented reality
Real surroundingsHidden — fully replacedStill visible
Digital contentThe whole sceneAdded on top of the real scene
Typical hardwareEnclosed headset, controllersPhone/tablet camera, smart glasses
Typical useSimulators, immersive gaming, trainingNavigation overlays, product previews, guided repairs

The deciding question is simple: can the user still see the real room? If not, it is VR; if yes, with digital additions, it is AR.

The Internet of Things, smart homes and vehicles

The Internet of Things (IoT) is the set of everyday physical objects that contain sensors, a small computer and a network connection, so they can report data and be controlled remotely, usually from a phone app. Home automation devices are IoT devices that run parts of a home automatically or on command. Know what each listed device does:

  • Smart thermostat — controls heating and cooling on a schedule, can learn routines or sense that the house is empty and adjust the temperature, and can be changed from a phone.
  • Video doorbell — a doorbell with a camera, microphone and speaker; it alerts your phone when someone presses it or moves nearby and lets you see and talk to the visitor from anywhere.
  • Smart deadbolt / door lock — locks and unlocks by app, keypad code or schedule, can issue temporary codes and logs who entered. It controls access; it does not show you who is outside.
  • Security system — connected cameras, door/window and motion sensors, and alarms that notify you or a monitoring service.
  • Home assistant — a smart speaker or display with a voice assistant that answers questions and acts as a hub, controlling other smart devices by voice.
  • Home appliances — refrigerators, washers, ovens and robot vacuums that can be monitored, scheduled or alerted from an app.
  • Vehicles — connected cars with infotainment, GPS navigation, telematics, phone integration and over-the-air software updates.

When a scenario names a need, choose the device whose own sensors or controls perform that job; a hub or voice assistant coordinates other devices but cannot sense or act where it has no hardware of its own. Because IoT devices are networked computers, they also need their default passwords changed and their firmware kept up to date.

The motherboard and the firmware (BIOS/UEFI)

The motherboard (system board) is the main circuit board of a computer: the CPU sits in its socket, memory modules go in its RAM slots, drives connect to its storage connectors and expansion cards plug into its slots, and its circuits let all of them communicate. The power supply feeds power to it and the case (chassis) holds it, but neither connects components to each other.

Firmware is software stored on a chip on the motherboard. The classic firmware is the BIOS (basic input/output system); modern PCs use its successor, UEFI, which does the same job with more features (graphical setup screens, Secure Boot, support for very large boot drives). The firmware runs first when the computer is switched on, before any operating system:

  1. It runs the power-on self-test (POST), checking that the CPU, memory and other key hardware work.
  2. It initialises the hardware.
  3. It follows the boot order to find a drive with an operating system (internal SSD, USB stick, network) and hands control to it.

Settings such as boot order, the system clock and enabling or disabling onboard devices are changed in the BIOS/UEFI setup screen, reached by a key during start-up. Anything that runs inside the operating system — utilities, drivers or other applications — only starts after the firmware has already chosen a boot device and loaded the OS, so start-up behaviour is controlled from the firmware, not from the OS.

CPU, GPU and RAM

The central processing unit (CPU) executes program instructions and performs the general-purpose calculations for everything the computer does. The graphics processing unit (GPU) is a processor specialised in rendering images, video and 3D scenes; it has many (often thousands of) small cores that do many simple calculations in parallel, which also makes it useful for AI and scientific work. Random-access memory (RAM) is the working memory: it holds the operating system, the programs that are running and the files that are open, so the CPU can reach them quickly.

SymptomMost likely bottleneckWhy
3D games stutter while office apps and browsing are smoothGPUOnly the graphics-heavy work suffers, and the GPU renders it
Everything slows when many apps and tabs are openRAMWhen RAM is full, the OS swaps data to the much slower drive
Heavy calculations (encoding, compiling) are slow even with few apps openCPUThe processor itself is the limit

A larger drive gives more space to store files but does not add working memory, so free drive space does not fix a computer that slows when many programs run at once. Match the upgrade to the symptom rather than picking the most powerful-sounding part.

Network interface cards: wired vs wireless, onboard vs expansion

A network interface card (NIC) is the component that connects a computer to a network. A wired NIC uses an Ethernet cable; a wireless NIC uses Wi-Fi radio. Wired Ethernet gives the most stable, lowest-latency connection because it does not share airtime or suffer interference and signal loss through walls; wireless gives mobility and needs no cable.

Components can be onboard (integrated into the motherboard or CPU) or added as an expansion card that plugs into a motherboard slot, usually PCI Express (PCIe). Most motherboards include an onboard Ethernet NIC and onboard audio, and provide video ports for the CPU's integrated graphics when the CPU has them. An expansion card adds a function the board lacks, upgrades it (a faster NIC, a Wi-Fi card, a dedicated GPU) or replaces an onboard function that has failed — a broken onboard Ethernet port can be replaced by a NIC expansion card without changing the motherboard. Software fixes help with software faults; when the hardware itself has failed, the hardware has to be replaced or bypassed.

OnboardExpansion card
WhereBuilt into the motherboard or CPUPlugs into a slot such as PCIe
Cost and spaceIncluded, uses no slotExtra purchase, uses a slot
PerformanceGood enough for everyday useUsually higher (e.g. a dedicated GPU)
If it failsDisable it and add a card, or replace the boardReplace just the card

A common mistake when adding a dedicated graphics card: the monitor must be connected to the card's video ports. If the cable stays in the motherboard's video port, the computer keeps using the onboard graphics and the new card does nothing for the display.

Volatile vs non-volatile memory: RAM and ROM

Volatile memory loses its contents when power is removed; non-volatile storage keeps them. RAM is volatile: anything typed but not saved lives only in RAM, so a power cut loses it. Saving writes the data to non-volatile storage such as an SSD, HDD or flash drive.

Read-only memory (ROM) is non-volatile memory that holds instructions which rarely or never change, such as a device's firmware; normal use only reads it. In modern computers the firmware chip is usually rewritable flash so the manufacturer can issue updates, but in everyday operation it behaves as read-only. The two properties can be combined deliberately: data that must disappear when power is removed belongs in volatile memory, while instructions that must not change belong in non-volatile, read-only storage. A network router, for example, runs from firmware it reads at start-up, while its live routing tables sit in RAM and are rebuilt after every restart.

RAMROMStorage drive (SSD/HDD)
Volatile?YesNoNo
Normally written during use?ConstantlyNo (only firmware updates)Yes, when files are saved
HoldsRunning programs and open dataFirmware / fixed instructionsThe OS, applications and saved files

Local storage drives: HDD, SSD, NVMe, optical and flash

Local storage is storage attached directly to the device, inside it or plugged into it. A hard disk drive (HDD) records data magnetically on spinning platters read and written by a moving head: it is the cheapest per gigabyte for large capacities, but slower and more fragile because of its moving parts. A solid-state drive (SSD) stores data in flash memory chips with no moving parts, so it is much faster, silent and more shock-resistant. NVMe (Non-Volatile Memory Express) SSDs talk to the CPU over the PCIe bus rather than the older SATA interface, which makes them the fastest common drives. M.2 is a small card-shaped form factor; an M.2 slot may support SATA, NVMe or both, so the drive type — not the slot shape — decides the speed.

Optical discs (CD, DVD, Blu-ray) are written and read by laser and need an optical drive, which many modern computers no longer have; they hold relatively little and are used for distribution and archives. External flash drives (USB sticks) are small, rewritable, need no network and plug into a USB port, which makes them the simplest way to carry files between computers that are not connected to a network.

TypeHow it stores dataSpeedStrength
HDDMagnetic spinning plattersSlowest of the internal drives (HDD/SSD/NVMe)Lowest cost per GB at large sizes
SATA SSDFlash memoryFastNo moving parts, shock-resistant
NVMe SSDFlash memory over PCIeFastestBest boot and app load times
Optical discLaser-read pits/marksSlowestCheap distribution, needs a disc drive
External flash driveFlash memory over USBVariesPocket-sized, portable, rewritable

Network and cloud storage: NAS, file server and cloud

Network storage is storage reached over a network instead of being attached to the device using it: a NAS or file server on the local network, or a cloud service over the internet. Local network storage lives on the home or office network, where every device on that network can reach it. A network-attached storage (NAS) device is a small appliance full of drives with its own simple operating system, managed through a web page; it shares files to phones and computers, keeps working when the internet is down, and stays available even when any one computer is switched off. A file server is a general-purpose server running a full server operating system that shares files, with more control (user accounts, permissions, other services) but more to set up and maintain. A cloud storage service keeps data in a provider's data centres, reachable from anywhere with an internet connection; the provider maintains the hardware, and the data survives a fire or theft at your site, but it depends on internet access and is not kept on your premises.

NASFile serverCloud storageExternal drive
Where data livesOn-site, on the networkOn-site, on the networkProvider's data centresAttached to one computer
Works without internetYes (on the local network)Yes (on the local network)NoYes
Survives a site disasterNoNoYesNo
Who maintains itYou (simple appliance)You (full server OS)The providerYou
Shared by several devicesYesYesYesOnly through the host computer while it is on
Cost modelOne-off hardware and drivesOne-off hardware, licences and admin timeOngoing subscription that grows with capacityOne-off purchase

Real choices combine two decisions: where the data lives and which drives hold it. Settle the location from the hard constraints first (must the data stay on the premises, must it survive a site disaster, who will maintain it), then choose drives by how the data is used: HDDs for capacity at low cost, SSDs where speed matters more than price per gigabyte.

Tip. Objectives 2.1 to 2.3 are tested mostly with short everyday scenarios — a user, family or small office states a need — and you choose the device, component or storage type that fits. Distractors are real items from the same category (other smart-home devices, other internal components, other storage types), so you must know what each one actually does. Harder items combine two requirements, such as location plus cost or volatility plus permanence, or describe a symptom whose obvious fix is wrong, so read every constraint before choosing.

Key takeaways
  • An e-reader's E Ink screen gives glare-free reading and weeks of battery; a laptop is the portable device with a keyboard that runs full desktop applications.
  • A workstation is a powerful computer for one user's demanding work; a server provides services to many clients over a network.
  • VR replaces the user's view with a simulated world; AR overlays digital content on a live view of the real world.
  • The motherboard connects every component; BIOS/UEFI firmware runs first, performs POST and follows the boot order you set in its setup screen.
  • The CPU runs general instructions, the GPU renders graphics, and RAM is working memory — match the upgrade to the symptom.
  • Wired Ethernet is the most stable, lowest-latency link; an expansion card can add, upgrade or replace an onboard function, and a monitor must be plugged into a new GPU's own ports.
  • RAM is volatile and loses unsaved work at power-off; ROM, SSDs, HDDs and flash drives are non-volatile.
  • HDDs are cheapest per gigabyte, SSDs are faster with no moving parts, and NVMe SSDs over PCIe are the fastest.
  • A NAS shares files on the local network without internet or a full server OS; cloud storage survives a site disaster and is reachable from anywhere online.

Frequently asked questions

What is the difference between a workstation and a server?

A workstation is a high-performance computer used by one person for demanding tasks such as video editing or 3D design. A server is a computer that provides services such as file sharing, websites or databases to many other computers over a network. The difference is the role it plays, not how powerful it is.

What is the difference between virtual reality and augmented reality?

Virtual reality uses an enclosed headset to replace everything the user sees with a simulated world. Augmented reality keeps the real world visible and adds digital objects on top of it, usually through a phone camera or smart glasses.

What does the BIOS or UEFI do?

BIOS, and its modern successor UEFI, is firmware on the motherboard that runs first when a computer is switched on. It tests the hardware with the power-on self-test, initialises it and then starts the operating system from the first device in the boot order. Its setup screen is where settings such as boot order are changed.

Is RAM volatile or non-volatile?

RAM is volatile: it loses everything it holds when the power is removed, which is why unsaved work disappears in a power cut. ROM, SSDs, hard drives and flash drives are non-volatile and keep their data without power.

What is the difference between an SSD and an NVMe drive?

Both are solid-state drives that store data in flash memory with no moving parts. A standard SSD connects over the older SATA interface, while an NVMe SSD connects over PCIe, which makes it considerably faster. Both are much faster than a hard disk drive.

What is the difference between a NAS and cloud storage?

A NAS is a storage appliance on your own local network: devices at the site can reach it even when the internet is down, but a fire or theft at the site can destroy it. Cloud storage keeps data in a provider's data centres, so it survives a local disaster and is reachable from anywhere, but it needs an internet connection.

What is the difference between an onboard component and an expansion card?

An onboard component, such as integrated graphics or a built-in Ethernet port, is part of the motherboard or CPU. An expansion card plugs into a motherboard slot such as PCIe to add a function, upgrade it or replace a failed onboard part without replacing the whole motherboard.

Source

This lesson covers the "Infrastructure" domain of the official FC0-U71 exam guide. Vendors revise their guides — check the source for the current version.

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