During an audit of the payroll system, the HR director refuses the IS auditor read access to the payroll database, saying audits of HR data need her consent. The IS auditor should FIRST refer to the:
Choose one.
The audit charter grants the IS audit function unrestricted access to the records, systems and personnel it needs.
A refusal of access is a challenge to the audit function's authority. The document that grants that authority is the board-approved audit charter, which typically gives auditors access to all records and systems relevant to an engagement. Pointing the director to the charter, and escalating through audit management if she still refuses, is the right first step. The engagement memo and the audit plan depend on the charter, and the security policy covers ordinary users, not auditors.
- Identify the issue: the auditee is disputing the auditor's authority.
- Ask which document grants that authority.
- Rule out documents that derive from it or govern other users.
- Refer to the charter, then escalate if the refusal continues.
Exam tip: When an auditee disputes access, the audit charter is the authority to cite.
CISA Audit Planning: Standards, Ethics, Risk-Based Planning and Controls — the lesson that teaches this.