A company moves its email to Microsoft 365, a software as a service (SaaS) offering. Under the shared responsibility model, which task does the company still own?
Choose one.
Even in SaaS, the customer remains responsible for its information and data.
SaaS hands the provider the most responsibility: the physical layer, the operating system and the application. What never moves is the customer's information and data, along with its devices and its accounts and identities. Patching the OS and updating the app are the provider's jobs in SaaS, and the datacenter network is the provider's in every model.
- Identify the service type: SaaS, where the provider runs the most.
- Remove the tasks the provider owns in SaaS: OS, application, physical network.
- What remains is the customer's data.
Exam tip: Whatever the service type, you keep responsibility for your own data.
What Is Cloud Computing? An Azure AZ-900 Guide — the lesson that teaches this.